Process to provide or cooperate in remediation

Processes to provide or cooperate in remediation refer to formalised approaches through which the undertaking responds to harms identified, whether they are identified through formal channels for raising concerns or needs or through other means. Such processes typically include steps or criteria that are followed to ensure that concerns or needs are adequately addressed and, if applicable, provision or cooperation in remediation for actual impacts. Processes to provide or cooperate in remediation may be connected to one or more channels through which stakeholders are able raise their concerns or needs.